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ON-DESKTOP
General
Installation
Activation
Troubleshooting
Network Version
Non-Network or Single User Version
Legacy CRL-CD
Lexi-Comp ONLINE
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Network Version
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Import Configuration File
When I try to access my ON-DESKTOP software I am asked to import a configuration file.
ON-DESKTOP Network - Unable to Launch
Provides information and corrective steps about the Network version of the ON-DESKTOP application and the "Unable to Launch" error message.
ON-DESKTOP Network - Updating and Update Troubleshooting
Provides instructions for updating the ON-DESKTOP software and corrective steps to take when the application will not update.
ON-DESKTOP Server Ports have Stopped
Information about the ports used by the ON-DESKTOP Server application and the status for each.
ON-DESKTOP Server is Freezing
Provides information about the ON-DESKTOP Server application when it has stopped responding and how to correct the problem.
Renewal Activation or Reactivation Failed
When trying to reactivate my ON-DESKTOP software I received a message that it failed or was unsuccessful.
Splash Screen or Blank Screen When Opening Network Version
When I try to open my ON-DESKTOP software I see the splash screen, or a blank window and then nothing happens.
