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	General
	PDA Software
		Palm OS
		Pocket PC
		BlackBerry
		Lexi-CONNECT
			Using
			Troubleshooting
			Java Troubleshooting
		PDA Hardware
	Web Store
	ON-DESKTOP
	Lexi-Comp ONLINE
	IN-PRINT

Troubleshooting

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Firewall/Proxy Server configuration for Lexi-CONNECT

Provides information for IT administrators to configure corporate firewalls and proxy servers to allow Lexi-CONNECT.

Ivalid Argument Error/Unable to Launch Lexi-CONNECT

Provides information about resolving the Invalid Argument Error and/or the Unable to Launch error messages when trying to open Lexi-CONNECT.

Unable to Launch/Connect - Mozilla and Netscape Users

Information for Firefox and Netscape users to enable Java for their specific browsers.

'Cannot connect to the server please check network settings'

Provides information about the unable to launch or unable to connect to server error messages in Lexi-CONNECT.

Lexi-CONNECT launch problems with Windows XP Service Pack 2

Provides instructions for configuring the firewall in WinXP service pack 2 to allow Lexi-CONNECT.

Disconnected from the Internet using Lexi-CONNECT

Provides information about resuming the download if the Internet connection is disabled during a download in Lexi-CONNECT.

Lexi-CONNECT did not transfer the programs or license keys

Provides instructions for reinstalling the Lexi-Comp software using Lexi-CONNECT. Also walks through common errors that prevent databases from syncing to the PDA.

Lexi-CONNECT Subscription Error

Provides information about the Subscription Error message and how to resolve.

Lexi-CONNECT Program Closing Abruptly

Detailed information for correcting this issue when you have the Yahoo! toolbar installed on your computer.

Lexi-CONNECT login/password difficulties

Helps resolve issues when logging into Lexi-CONNECT.