Unable to use Lexi-Comp ONLINE

1. Your subscription may have expired. Lexi-Comp ONLINE is an annual subscription. Please submit an incident by clicking upon the "E-MAIL a Question" tab above within this support portal for renewal terms. When attempting to login to your account you will receive an expired account message.

2. If your subscription is still active and you accessed Lexi-Comp ONLINE without a login and password, then we recognized the IP address coming from your institution. Please contact your network administrator to ensure that your IP address has not changed.

3. You may have a 30 day demo account. For information on purchasing a subscription to Lexi-Comp ONLINE, please submit an incident by clicking upon the "E-MAIL a Question" tab above within this support portal.

4. If you experience an access denied or proxy server error message, then your server is either restricting Lexi-Comp's web address or your web server may be down. Please contact your network administrator to have this information verified.

5. If you are an APhA member and trying to access through pharmacist.com, this service is no longer being offered free of charge.