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Palm OS Installation via Lexi-Connect

Palm OS® Software Download, Installation, and Device Registration Instructions via Lexi-CONNECT

***Prerequisites***

Lexi-Comp ON-HAND software for Palm requires Palm Desktop. If you do not have Palm Desktop installed on your computer, please visit: http://www.palm.com to install this application.

Note: Palm Desktop is NOT compatible with Windows Vista 64-bit or Windows 7 64-bit.

The Lexi-Comp ON-HAND software for Palm requires Lexi-CONNECT to complete the installation. You will need to install Lexi-CONNECT on your computer before following the steps below. Lexi-CONNECT will be used to download and install your Lexi-Comp software onto your device. The application may be installed using the following link:

http://connect.lexi.com/dbupdate/dbupdate.jnlp

To ensure that your device meets compatibility requirements, please visit: http://webstore.lexi.com/popups/compatibility/popup.html.

***Installation and Activation***

Verify HotSync Username

  1. From your PDA's main screen, tap on the HOTSYNC icon but do NOT sync.
  2. A username should be displayed in the top-right corner of the screen.
  3. Note the username that is listed.

Note: If a username is not displayed, you may need to perform an initial HotSync on your PDA.

Select HotSync Username in Lexi-CONNECT

  1. Connect your PDA to your computer and login to Lexi-CONNECT.
  2. If you are not using a memory card with your PDA, click on TOOLS > OPTIONS > PALM OS and remove the check mark next to 'Use Expansion Card'.
  3. Place check marks next to the databases you wish to install.
  4. Click on TOOLS > REINSTALL READERS, select the appropriate HotSync username, and click OK.
  5. Once the readers have been downloaded, please click DOWNLOAD NOW to download any available updates.
  6. After all of the downloads are complete, please perform TWO consecutive HotSyncs.
  7. When the second sync is complete, your software will be installed, registered, and ready to use.

***Updating***

  1. Connect your PDA to your computer and login to Lexi-CONNECT.
  2. Please click DOWNLOAD NOW to download any available updates.
  3. After all of the downloads are complete, please perform TWO consecutive HotSyncs.
  4. When the second sync is complete, your software will be installed, registered, and ready to use.

Customer Support Information

  • SEARCH answers to Frequently Asked Questions at http://www.lexi.com/support.
  • Telephone and E-mail Support hours: Mon - Fri, 8:00 AM - 11:00 PM ET, Sat & Sun 8:00 AM - 5:00 PM ET.
  • Email us for further help by clicking on the Email a Question link at http://www.lexi.com/support or give us a call at (866) 397-3433, option 3.
  • Demo Users: If you are installing a demo on your PDA you will not have a license to for the database.  Simply click “Cancel” on the registration screen and you will begin the demo.



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